Terms & Privacy Policy

Terms

Welcome to Panellify. This page contains the Terms of Service and Privacy Policy governing your access to and use of https://panellify.com and the services made available through the platform.

By creating an account, adding funds, placing an order, accessing the API, or otherwise using Panellify, you confirm that you have read, understood, and agreed to the applicable provisions on this page.

Part I — Terms of Service

1. About Panellify

Panellify provides an online platform through which users may access and manage digital marketing and social media-related services, including service ordering, account funding, order tracking, customer support, and API functionality.

Panellify is an independent service platform and is not affiliated with, endorsed by, sponsored by, or officially connected to Instagram, Facebook, Meta, TikTok, YouTube, Google, X, Telegram, or any other third-party platform unless expressly stated otherwise.

2. Eligibility

You must be legally capable of entering into a binding agreement under the laws applicable to you. If you use Panellify on behalf of a company, agency, or organization, you confirm that you have authority to act on its behalf.

You are responsible for ensuring that your use of Panellify and its services is lawful in your jurisdiction.

3. Account Registration and Security

You must provide accurate, current, and complete information when creating and maintaining an account. You are responsible for protecting your login credentials and for all activity performed through your account.

Use a strong and unique password.
Do not share, sell, rent, or transfer your account.
Notify Panellify immediately if unauthorized access is suspected.
Do not create accounts using false, misleading, or unauthorized information.

Panellify is not responsible for losses resulting from your failure to secure your account credentials.

4. Acceptable Use

You must not use Panellify:

For unlawful, fraudulent, deceptive, abusive, or malicious purposes.
To violate intellectual property, privacy, contractual, or other third-party rights.
To target accounts, pages, content, or properties without authorization.
To distribute malware, spam, phishing material, or harmful code.
To interfere with the security, availability, or performance of the platform.
To bypass access controls, security protections, or technical restrictions.
To scrape, reverse engineer, reproduce, or exploit the platform without permission.
To violate the terms or policies of any third-party platform.

Panellify may restrict, suspend, or terminate accounts or orders that create legal, financial, security, operational, or reputational risk.

5. Service Descriptions

Each service may include specific requirements, limitations, estimated delivery periods, refill conditions, cancellation rules, and eligibility criteria.

You are responsible for reviewing the complete service description before placing an order. Service names, prices, descriptions, availability, and estimated processing periods may change when necessary.

6. Order Requirements

Before submitting an order, you must ensure that:

The submitted link is correct and uses the required format.
The relevant profile, page, post, or video is publicly accessible where required.
The username, content, link, and privacy settings will remain unchanged while the order is processing.
No conflicting or duplicate order is active for the same target.
The order complies with the selected service description.

Orders submitted with incorrect, inaccessible, private, deleted, changed, or unsupported links may be delayed, rejected, partially completed, or deemed ineligible for reimbursement where resources have already been allocated.

7. Delivery Times

All displayed start times, speeds, and completion periods are estimates only and do not constitute guarantees.

Actual processing times may vary due to demand, provider capacity, platform updates, account conditions, link quality, technical interruptions, or circumstances outside Panellify’s reasonable control.

Users must contact support before placing a duplicate or replacement order.

8. Results and Retention

Results may vary depending on the selected service, target account, content, audience, provider, and third-party platform conditions.

Unless expressly stated in the service description, Panellify does not guarantee:

Permanent retention of delivered results.
Specific reach, engagement, ranking, revenue, or commercial performance.
Organic users, customers, sales, or business outcomes.
That third-party platforms will not audit, reduce, remove, or restrict delivered activity.

9. Refills

Refill coverage applies only to services that expressly include a refill option. The applicable period and conditions are determined by the individual service description.

A refill may be refused where:

The refill period has expired.
The username, account, post, page, or link has changed.
The content has been deleted, restricted, or made private.
Another service or provider has been used on the same target.
The original starting quantity cannot be verified.
The order does not meet the service-specific refill conditions.

10. Cancellations

Orders may begin processing shortly after submission and generally cannot be canceled once accepted, queued, or processing.

Cancellation is available only where technically possible or expressly supported by the selected service. Submitting a cancellation request does not guarantee cancellation.

11. Payments and Account Balance

Users may add funds using the payment methods displayed on Panellify. Available methods, fees, minimum amounts, currencies, and processing times may vary.

Your Panellify balance represents prepaid platform credit that may be used for eligible services. It is not a bank account, deposit account, investment, or transferable currency.

Panellify may request reasonable verification information to prevent fraud, unauthorized payments, abuse, or chargebacks.

12. Pricing

Prices may change due to provider costs, exchange rates, market conditions, processing costs, taxes, or service availability.

The applicable price is normally the price displayed when an order is submitted. You are responsible for reviewing the quantity, price, fees, and total amount before confirming an order.

13. Refund Policy

Where an order cannot be fulfilled, the eligible unused amount will ordinarily be returned to the user’s Panellify account balance.

Refunds are generally unavailable for:

Completed orders.
Orders submitted with incorrect or unsupported links.
Orders affected by changes made after submission.
Duplicate or overlapping orders.
Natural reductions where refill coverage was not included.
Dissatisfaction based solely on estimated processing periods.
Accounts restricted for violating these Terms.

Refunds to the original payment method are not guaranteed and may be unavailable after funds have been credited, used, partially used, or allocated.

Any mandatory rights available under applicable consumer law remain unaffected.

14. Chargebacks and Payment Disputes

Before initiating a chargeback or external payment dispute, you should contact Panellify support and provide a reasonable opportunity for investigation.

Fraudulent or abusive disputes may result in account restriction, termination, recovery action, or disclosure of relevant records to payment providers or competent authorities.

15. API Use

API access is governed by these Terms and the technical documentation provided by Panellify. You are responsible for protecting your API credentials and for all requests submitted using your API key.

You must not:

Expose or publicly share your API key.
Send abusive, excessive, malformed, or unauthorized requests.
Attempt to bypass API limits or security controls.
Use the API in a way that disrupts Panellify or other users.

16. Third-Party Platforms and Providers

Some services depend on independent platforms, suppliers, payment processors, and infrastructure providers.

Panellify does not control the policies, algorithms, moderation decisions, availability, technical systems, or actions of independent third parties.

You remain responsible for complying with the policies and terms applicable to your third-party accounts and content.

17. Support

Support is provided through the channels displayed on the Website. Panellify may request an order number, transaction reference, submitted link, screenshot, or other relevant information to investigate a request.

Support requests must be accurate, respectful, and related to Panellify services. Spam, threats, abusive language, false claims, or misuse of the support system may result in restrictions.

18. Intellectual Property

The Panellify name, Website, design, software, text, graphics, databases, and other original materials are owned by or licensed to Panellify and are protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sublicense, sell, or commercially exploit protected materials without prior written authorization.

19. Suspension and Termination

Panellify may suspend, restrict, or terminate an account where reasonably necessary, including in cases involving suspected fraud, unlawful activity, security risks, payment disputes, unauthorized access, abuse, or material violation of these Terms.

Immediate action may be taken where necessary to protect users, systems, payment providers, third parties, or Panellify.

20. Service Availability

Panellify aims to maintain reliable service availability but does not guarantee uninterrupted, continuous, or error-free operation.

Services may be temporarily unavailable because of maintenance, updates, technical problems, supplier interruptions, security incidents, network failures, or events outside our reasonable control.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Panellify and its services are provided on an “as is” and “as available” basis.

Panellify does not provide warranties that are not expressly stated, including implied warranties of merchantability, uninterrupted availability, fitness for a particular purpose, or specific business results.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Panellify will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses, including loss of profits, revenue, data, opportunity, reputation, audience, or anticipated savings.

Where liability cannot lawfully be excluded, Panellify’s aggregate liability relating to a particular service will be limited, to the extent legally permitted, to the amount paid for that specific service.

23. Changes to These Terms

Panellify may update these Terms to reflect legal, technical, security, operational, or commercial changes.

The revised version will be published on this page with an updated revision date. Continued use after the effective date constitutes acceptance to the extent permitted by applicable law.

24. Governing Law

These Terms will be governed by the laws applicable to the person or legal entity operating Panellify, without prejudice to mandatory consumer protections that may apply in the user’s country of residence.

The governing jurisdiction and competent courts will be specified after Panellify’s legal entity and registered business location have been formally confirmed.

Privacy Policy

Part II — Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy explains how Panellify collects, uses, stores, shares, and protects personal information when you visit the Website, create an account, add funds, place an order, contact support, or access the API.

Panellify processes personal information in accordance with applicable data protection requirements, including the Turkish Personal Data Protection Law No. 6698 where applicable and the General Data Protection Regulation where its territorial scope applies.

2. Data Controller

The data controller is the person or legal entity responsible for determining the purposes and methods of processing personal information through Panellify.

Panellify’s registered legal name, business address, registration information, and formal data-controller details will be added after the operating entity has been legally confirmed.

3. Information We Collect

3.1 Information You Provide

Name, username, email address, telephone number, and account information.
Password information stored using appropriate security protections.
Payment, deposit, billing, transaction, and invoice information.
Order details, submitted links, selected services, quantities, and instructions.
Support messages, tickets, attachments, and communication history.
API credentials, API requests, and technical integration information.
Business, reseller, agency, or organizational information.
Verification information required for security or fraud prevention.

3.2 Information Collected Automatically

IP address and approximate geographic location.
Browser, operating system, language, and device information.
Login times, session identifiers, and account activity.
Pages visited, referring pages, clicks, and interaction data.
Error reports, system logs, and security events.
Cookie identifiers and related technical information.

3.3 Information Received From Third Parties

We may receive relevant information from payment processors, fraud-prevention providers, hosting providers, infrastructure providers, communication services, analytics services, and authorized service suppliers.

4. How We Use Information

Personal information may be used to:

Create, authenticate, administer, and secure accounts.
Process orders, payments, deposits, refunds, and refill requests.
Provide customer support and respond to inquiries.
Operate API functionality and technical integrations.
Send transactional, security, payment, and service notifications.
Detect fraud, unauthorized access, abuse, and prohibited activity.
Maintain, analyze, troubleshoot, and improve the Website.
Comply with legal, tax, accounting, and regulatory obligations.
Enforce our Terms and protect our legal rights.
Send marketing communications where legally permitted.

5. Legal Grounds for Processing

Depending on the circumstances, processing may be based on:

Contractual necessity: to create an account, process an order, accept payment, or provide support.
Legal obligations: to comply with tax, financial, accounting, security, or regulatory requirements.
Legitimate interests: to operate, secure, improve, and protect Panellify.
Consent: for optional cookies, certain communications, or other activities requiring permission.
Legal claims: to establish, exercise, or defend legal rights.

Where processing is based on consent, consent may be withdrawn at any time without affecting processing completed before withdrawal.

6. Payments

Payments may be processed by independent payment providers. Payment card, bank, cryptocurrency, or other payment information may be submitted directly to the selected provider.

Panellify may retain transaction references, payment status, amount, currency, billing records, provider information, and related records needed for accounting, fraud prevention, disputes, and legal compliance.

7. Sharing of Information

Information may be shared with:

Hosting, database, infrastructure, security, and content-delivery providers.
Payment processors, billing providers, banks, and fraud-prevention services.
Email, notification, and customer-support providers.
Authorized service suppliers where necessary to process an order.
Professional advisers, including accountants, auditors, and legal counsel.
Competent authorities where disclosure is legally required or permitted.
A successor or purchaser involved in a lawful business transfer or restructuring.

Panellify does not sell personal information for direct monetary compensation.

8. Order Fulfillment

To fulfill an order, relevant information may be provided to an authorized service supplier. This may include the selected service, submitted public link, quantity, order reference, and technical instructions.

Users should not include unnecessary personal or confidential information in order links or instructions.

9. International Data Transfers

Panellify and its service providers may process information in countries other than the country in which the user resides.

Where required by applicable law, appropriate transfer safeguards will be used, including recognized contractual, legal, or adequacy mechanisms.

10. Data Retention

Personal information is retained only for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, protect security, enforce agreements, and comply with legal obligations.

Account information may be retained while an account remains active and for a reasonable period afterward.
Financial and transaction records may be retained for legally required accounting and tax periods.
Order and support records may be retained for operational and dispute-resolution purposes.
Security logs may be retained for incident investigation and fraud prevention.

When information is no longer needed, it may be securely deleted, anonymized, or isolated in accordance with applicable requirements.

11. Data Security

Panellify uses reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, destruction, or loss.

Security measures may include:

Encrypted network connections.
Password hashing and access controls.
Administrative access restrictions.
Security monitoring and system logging.
Backups and operational safeguards.
Fraud and abuse-prevention controls.

No online transmission or storage system can be guaranteed to be completely secure. Users remain responsible for protecting their passwords and account credentials.

12. Cookies

Panellify may use cookies and similar technologies for login sessions, security, preferences, analytics, performance, and other purposes described in the Cookie Policy.

Where required, optional cookies will be used only after the user provides consent. Browser controls or available cookie-preference tools may be used to manage optional cookies.

13. Marketing Communications

Where legally permitted, Panellify may send information relating to services, updates, promotions, or offers.

Users may unsubscribe from promotional messages using the link provided in the message or by contacting Panellify. Essential account, transaction, payment, security, and support messages may still be sent.

14. Your Privacy Rights

Depending on applicable law, you may have the right to:

Learn whether your personal information is being processed.
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion or destruction where legally available.
Request restriction of certain processing activities.
Object to processing based on legitimate interests or direct marketing.
Withdraw consent where processing is based on consent.
Request data portability where applicable.
Request information about recipients and international transfers.
Submit a complaint to an appropriate data protection authority.

These rights may be subject to identity verification, legal exceptions, retention requirements, and the rights of other individuals.

15. Rights Under Turkish Law

Where Turkish Personal Data Protection Law No. 6698 applies, users may exercise the rights provided under Article 11, including the right to obtain information about processing, request correction or deletion where appropriate, learn the recipients of personal data, object to certain automated results, and seek compensation where legally available.

16. Privacy Requests

Privacy requests may be submitted to privacy@panellify.com.

Panellify may request information reasonably necessary to verify the identity and authority of the person submitting a request.

Requests may be limited or refused where permitted by law, including where a request is excessive, unfounded, conflicts with another person’s rights, or concerns records that must legally be retained.

17. Children’s Privacy

Panellify is not intended for individuals who are not legally capable of entering into a binding agreement under applicable law.

A parent or guardian who believes that a child has unlawfully provided personal information may contact Panellify to request review and appropriate action.

18. Third-Party Links

The Website may contain links to third-party websites, payment providers, or social media platforms. Panellify does not control the content or privacy practices of independent third parties.

Users should review the privacy notices and terms of third-party services before providing information to them.

19. Account Closure

Users may request account closure through the Panellify support system.

Closing an account does not necessarily result in immediate deletion of all information. Records may be retained where required for transactions, accounting, security, fraud prevention, disputes, legal claims, or regulatory compliance.

20. Changes to This Privacy Policy

Panellify may update this Privacy Policy to reflect legal, regulatory, technical, operational, or service-related changes.

The updated version will be published on this page with a revised date. Material changes may also be communicated through the Website, email, or account notifications where appropriate.

Part III — General Legal Provisions

1. Severability

If any provision on this page is found invalid, unlawful, or unenforceable, the remaining provisions will continue in effect.

2. Entire Agreement

These Terms, the Privacy Policy, Cookie Policy, individual service descriptions, and other policies expressly incorporated by reference constitute the agreement governing use of Panellify.

3. Contact Information

For support, legal, or privacy inquiries, contact:

Panellify
Website: https://panellify.com
Support: support@panellify.com
Privacy: privacy@panellify.com

The registered legal entity name, registered address, company registration number, tax information, governing jurisdiction, and competent courts should be added after these details have been formally confirmed.